Voice of Customer AI, Built for Your Industry

Voice of customer AI that turns reviews into business decisions.

Roketfy VoC AI Suite is AI customer review analysis software with four industry-specific modules. It pulls scattered feedback from every platform into one place and turns it into metrics that matter for your sector.

Which voice of customer AI module fits your business?

Compare your locationsFor Multi-Location F&B Brands Improve the guest experienceFor Hotels and Hospitality Brands Catch product issues earlyFor Brands Selling on Marketplaces Find category white spaceFor Category and Competitor Research

Food & BeverageFranchises & Chains

Review Analytics for Multi-Location F&B Brands

Built for restaurant chains, coffee chains, and franchises. Compare the in-store Google Maps experience and the delivery and quick-commerce performance of hundreds of locations in one AI scorecard.

In-Store vs. Delivery, Analyzed Separately
Location Performance Benchmarking
Anomaly and Hygiene Alerts

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Downtown Flagship

Anomaly

In-Store Experience

4.8/5.0

Staff Attentiveness: High

Delivery

3.2/5.0

Courier Delays: Up 42%

Tourism

For Hotels and Hospitality Brands

Built for hotels, resorts, and travel companies. Bring Booking, Tripadvisor, and Google reviews together and see guest insights by department: housekeeping, F&B, and front desk.

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Guest Journey Scores

Room Cleanliness92/100

Breakfast Buffet85/100

Front Desk64/100

BrandsCosmetics, Food, Chemicals, Tech

For Brands Selling on Marketplaces

Built for brands that sell across multiple channels. Analyze marketplace reviews at the SKU level, catch packaging and quality issues, and find the root cause of returns.

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SKU Quality Alert

SKU: LPT-XYZ-23

"Battery drains in 2 hours" complaints up 40% on Hepsiburada.

Trend Momentum

Strategy

For Category and Competitor Research

Built for brands doing category and market research. Spot rising trends, shifting customer expectations, and competitors' weak points to uncover white-space opportunities.

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Rising Category Themes

"Vegan Ingredients"

+85% mentions across the category

"Eco-Friendly Packaging"

+60% mentions across the category

Find the Right Voice of Customer Solution for Your Business

Create a free account to explore the modules and connect your review data.

Try the Platform for Free