This Privacy and Cookies Policy describes the privacy practices relating to information that Roketfy, Inc. (“Roketfy,” “we,” “us,” “our”) collects and uses on our websites that link to this policy, such as www.roketfy.com or any other website where this policy is displayed (collectively, our “Site”), as well as through our analytics technology services that our clients use on their websites and their mobile applications (our “Services”).
We periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification. While we will notify you of any material changes to this Privacy Policy, we encourage you to review this Privacy Policy periodically.
This Privacy Policy does not apply to any third-party websites and apps that you may use, including those linked to our services and services. You should review the terms and policies for third-party websites and apps before clicking any link to another address (domain).
Roketfy provides its users with many services such as product management, product title optimization, price optimization, and visual optimization in the marketplaces. The person using all these services agrees to share personal data with us in order to improve the quality of the services. This information can be both personal and information about the devices they use. Please read our policies below carefully.
Personal data differs according to application and service types. However, when you use them, the use of your personal data is entirely at your discretion. However, if you do not provide us with the information we request, you may not be able to take full advantage of our application.
For using the Roketfy, you will have to verify that you have an Etsy account through a OAuth verification. We will store your name, email address and phone number for validation and marketing purposes.
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, the following:
Your name, email address and phone number.
We may also receive personal data directly from you or from various third parties and public sources, including from social media channels (if you interact with us through those channels), or other third parties.
1- We use personal and contact information provided by you, copies of your communications with us and, in some circumstances, transaction details, to manage our relationship with you.
2- We use information about your use of our Site, together with technical information about your device and your personal and contact information, and other relevant information that we receive from you or third parties (including aggregated information that we combine with your personal data), to deliver relevant website content and other marketing to you, and to manage the delivery of that content.
3- We use information about your use of our App and/or Site and, in some circumstances, personal and contact information about you, to measure or understand the effectiveness of the advertising we serve to you.
4- We use information about your use of our Site and technical information, including about your device or where you are accessing our Site from, to optimize our service and to improve our Site, services, direct marketing, behavior profiling, and experiences.
5- We may use your personal and contact information, information about any transaction between you and us, information about your use of the Site, or technical information, to enable us to comply with our legal and regulatory obligations.
6- We may use your personal and contact information, information about any transaction between you and us, information about your use of the Site, or technical information for the purpose of dealing with any request, complaint, or query from you.
And beside these, by keeping a record of the data we collect, we use it to improve our services, fix errors and provide you with a better service, develop new products and services, and in marketing campaigns.
For example:
- Suggesting the most accurate product names according to store dynamics
- Offering the most competitive prices for your product
- To save your bank information in order to receive payment in order not to interrupt
- the service
- Performing simple authentication processes to prevent fake profiles,
- To make preliminary studies suitable for you according to your company profile,
- Testing new services and services,
- To communicate with you directly in case of request-complaint,
- Notifying you of legal changes
Data we gather from Etsy
Privacy Policy
By connecting your Etsy account to Roketfy, Roketfy will have permission to do the following on your behalf:
- Connect to your account and know your member name
- Know your email address
- See your inactive and expired listings
- See your Etsy profile data
- See your sales and purchases
- See your feedback
You can revoke this access at any time by visiting https://www.etsy.com/your/apps.
This information is used by Roketfy to provide you with tools and features to help you analyze your shop and spot opportunities to help you grow your business.
3. Sharing of Personal Information / Data
Your personal information and data are not shared with any situation that can be described as sales.
Sharing of Personal Data and Information:
- Only your contact information is shared with the companies we cooperate with in order to improve our services.
- Your information can be shared with all our business partners. However, they must also use it in accordance with this policy.
- Only your contact information is shared with marketing partners.
- All your information is shared with public and state authorities that have the legal
- right to request your data.
- If you have agreed to different usage patterns while your data is being collected, your
- data may be shared specifically for that situation.
- Third-party applications: If third-party applications have to process your data (for
- example, payment), this data may be shared with these parties.
- All your information can be shared with the company you are affiliated with because
- you are legally linked. If you have logged into the system with a domain name such as xxx@roketfy.com; this makes you legally affiliated with roketfy.com.
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to: browser type, version and language, operating system, pages viewed while browsing the Site, page access times, and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, monitoring traffic, reviewing trends, and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use these new policies only. Data collected from the time of the policy change forward will adhere to our updated practices.
4. Retention of Personal Data / Information
Your data and information are only stored for as long as necessary. These times may vary according to the processing times. If the legal retention date is longer than our retention date, then the legal date will be used. If our processing time is shorter than the legal period and until the end of the legal period, your data will be taken in a completely closed area.
5. Your Choices
Proposal on changing and restricting information:
- Profile: You don’t have to fill out all of your profile information, but they are required to access you. Incomplete information may prevent you from taking full advantage of all services.
- Notifications: If you do not enter your contact information, you will not receive any notifications, but if these are entered, mandatory notifications will be sent.
- Cookie and similar technologies: We use / will use cookies and similar technologies to analyze system operation and to serve you better in line with the results we have obtained. If you turn them off, our services will not work.
- Account closure: You can close your account at any time by contacting us. Please check Section 10 for transportation information. Data will be retained as in Chapter 4.
6. Privacy for Children
Our Services are not designed for users under the age of 18. We do not have any marketing activities and policies specific to these age groups. The system cannot separate and evaluate users by age range. Please do not use our system if you are underage. In this way, accounts opened without parental consent will be deleted.
7. Privacy Rights
You can always access your privacy and access rights.
For example:
- You can delete or update all information from your profile by logging into our service (panel).
- In case of a special situation, you can request us to delete all your data by accessing the information in Section 10.
- You can unsubscribe from the e-mails we sent by clicking on the relevant place.
- Roketfy accepts that the information entered is always correct and will reach you
- from this information when requested. Therefore, we can direct you to some services.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons and you will be required to provide information sufficient to identify yourself and to document the nature of your request. Roketfy reserves the right to charge a fee for searching, and providing access to, your information on a per request basis. Feel free to contact our site administrator for additional details.
Right of Removal
All users have the ability to delete their Roketfy account whenever they deem it necessary. Deletion will remove their account from our systems, including their personal data such as their name, email address, their sales, feedback and any other data they granted us permission to access when they signed up. Some usage data will be kept in logs for analysis and performance metrics as well as periodic safety and security audits; and, we will keep a record of any payments they made to us for tax reasons.
8. Protection of Personal Data
We protect your personal data with physical, administrative and electronic means. These may vary according to data importance. Data display is filtered, loss or unauthorized access is prevented. Your passwords are encoded according to industry standards and cannot be viewed by even the most competent people.
We take measures to protect against unauthorized access to or unauthorized alteration, interference, disclosure, or destruction of data we collect and store. These may include, for instance, internal reviews of our data collection, storage, and processing practices and security measures. Our servers are protected by firewalls and are physically located in secure data facilities to further increase security. Of course, no security system is perfect. While we take a range of measures to safeguard against the unauthorized access to the data we collect and store, we cannot guarantee that it will not be disclosed or accessed inadvertently or through the unauthorized acts of others.
9. Document changes
This document; It can be updated according to legal changes, changes in our company policies, changes in data usage, and whether we have newly opened and / or closed services. In case of these changes, we can notify you in detail from the service interfaces or via e-mail. Please check this page frequently for changes.
10. Contact Us
For your questions, requests or complaints, please use the communication channels on our website. You can reach various access ways at the following address:
roketfy.com/contact
